Frequently Asked Questions

How do I place an order?

Browse your favourite products, add them to your cart, proceed to checkout, complete your payment, and your order will be confirmed instantly.

Will I receive an order confirmation?

Yes! Once your order is placed successfully, you'll receive a confirmation via email and SMS/WhatsApp (if applicable).

Can I modify or cancel my order?

Orders are processed quickly. If you need to make changes or cancel your order, please contact us immediately. We'll do our best to help before your order is dispatched.

My payment was deducted, but my order wasn't placed. What should I do?

If the amount has been debited but no order was created, the payment is usually reversed automatically within 5–7 business days. If not, contact our support team with your transaction details.

Can I place an order without creating an account?

Yes! You can checkout as a guest without creating an account.